home base business

Seven Words You Cannot Say In Sales

By: Daniel Sitter

In the early 70’s, George Carlin created quite a stir with his comedic “Seven Words You Can’t Say on Television.” So much so, that his original routine is still talked about today. His choices were funny to some and grossly offensive to others. The fact remains, that despite a steady decline in moral standards on television, those seven words remain off-limits to this day, at least on network television.

Our word choices and uses are important. They often convey our level of intelligence and understanding to others. Incorrect usage of words displays ignorance, causing others not to take us seriously. Words help to create pictures in our minds. This is critically important, especially in selling, where perception often means everything. “What you are doing speaks so loudly, that I cannot hear what you are saying.” says Ralph Waldo Emerson. One might re-phrase that expression to say “I hear what you are saying, but I understand what I am perceiving.”

The following words depict negativity and are perceived by your customers as evasive, uncaring, non-interested and non-committal. Trust me, if you are being perceived in this manner, you have already dug yourself into a deep hole and further speech will likely bury you. Lose these seven immediately:

1. forgot

2. blame

3. excuse

4. can’t

5. don’t-care

6. won’t-do

7. no

People want to be part of business and personal relationships where they feel they have importance and matter to the other person. Is that not what you want? There is no place for words or a mindset such as these on the journey towards success. These seven words represent apathy and self-serving, traits that seldom lead to sales growth. It is not only these exact words but the attitudes behind them that must be eliminated.

Development of superior selling skills begins with sincere interest in others. It begins with having the genuine desire to be of service. Our customers not only expect these but demand them as well. It is the base of what will develop into a relationship.

We are in the early stages of another presidential election season. There are seldom more opportunities to witness words, intentions and records more highly scrutinized than right now. Will President Clinton ever live down his scrutiny of the word “the” in defense of his actions? Learn from seeing how words will surely be separated from context, twisted and edited to mean something totally new. “What did you mean when you said…?” will be a commonly asked politically-charged question.

Choose your words carefully. Mean what you say. Forget vulgarity. Forget off-color humor. Forget clouded meanings. Be direct in your communications so that your customer knows exactly what you can, cannot and will do for them. Make certain that they thoroughly understand your intentions and expectations. This is where integrity shines. Clear word choices lead to clear communication which in turn leads to satisfying relationships. Choose your words carefully and win.

Article Source:
http://www.articlecity.com/articles/business_and_finance/article_8803.shtml

10 Commandments For Investing In Bullion

By: Mark Walters

There are some ways to protect a stock portfolio, and increase leverage, through investing in bullion, which cannot be found in any other investment. For one thing, bullion can be kept at home and traded at the local store. Many of the investors who survived the 1920 stock crash did so by using their gold. The more volatile the economy becomes, the higher the demand for bullion grows. The more risk banks? take one, the higher the price of bullion grows.

There are two main bullions traded in North America, gold and silver. Silver is starting to interest many investors because the stock piled supply is gone. Every year the demand outstrips the supply by a larger percentage.

However, investing in bullion is not risk free. An investor can lose if they do not manage their portfolio wisely.

#1 Volatility Increases the Value of Bullion

In most cases, when fears increase, inflation climbs, banks fail, stocks spiral in a bear market, and the gurus stop making predictions then bullions increase in value.

#2 Timing is Everything

Many investors like to follow the reports, however, most of the time the moment has passed by the time the report is released. To pick the right time to buy and sell bullion the investor needs to take a global look at the markets. The central banks are not the ones to follow ? in fact, they are the ones following the trends.

Bullion investors should be leading the markets, taking advantage of the economy dynamics, and paying attention to the non monetary considerations.

#3 Do Not Trust Strategies

Bullion does not follow the strategies and trends the way other markets do. Returns from a “buy and hold” strategy can overcome inherent volatility. Many investors try to outsmart the market by hyperactive trading. Success depends on the occurrence of “fat tail” events that lie outside the trading models.

#4 Beware Passive Investing

Many investors sit on bullion as if it was cash that can be sold at a profit when they want to sell, whenever that is. This is not true. It is impossible to decide one morning to sell some bullion and earn a bit of extra cash without understanding what is happening in the world.

#5 Invest in Mining

Equities of mining companies offer more leverage than ownership of a metal. Metal equities appear expensive in comparison to regular companies because they contain an imbedded option component for a possible increase in the metal?s price.

The share price sensitivity to a possible increase in metal price is related to the cash flow from current production.

#6 Gold Fever

Bullion is a solid investment, but being caught up in gold fever. Avoid offbeat “exploration” mines with little or no current production and large appetites for money. Speculate only with solid companies who have done their research.

#7 Bullion Coins

When buying bullion, do not accept certificates. If the gold is to be stored, then expect it to be stored in a segregated vault, subject to unscheduled audits. Better yet, if possible, store the gold yourself.

Do not value a coin on the ?mint? value it has. Dealers may try to increase a coin?s value based on the year it was minted, or a certain face value it may have. Bullion is invested based on its purity, not its face value.

#8 Bullion Purity

Not all bullion is the same quality. There are different purities. Buying bullion from a less than reputable dealer may have the investor with a greatly depreciated portfolio.

#9 Do Not Trust the Gurus

Gold is a controversial, anti establishment investment. Its value is not controlled by the banks, or by a single government. Conventional financial media and brokerage house commentaries will not help the gold investor.

#10 Observe the Intangibles

A natural disaster, a pandemic, an airline crash, can send the price of bullion far higher than its current price ? by several multiples. This is what gold investors wait for.

These 10 commandments of investing in bullion can help an investor build wealth and protect their portfolio through the next few decades.

Article Source:
http://www.articlecity.com/articles/business_and_finance/article_8947.shtml